Frequently Asked Questions
Whether you're bringing a home into the community or purchasing one from us, this FAQ page covers all the essential details—home requirements, community guidelines, and more. Browse the sections below to find answers to common questions and ensure a smooth transition into your new home!
Application Process & Fees
How can I submit my application?
Choose the method that works best for you:
• Online: Complete and submit via Google Forms.
• By Text: Send clear pictures of the completed application and required documents to our office cellphone.
• In-Person: Drop off your application at our office. Paper copies are available at the office, and a downloadable version is posted online for convenience.
There is no required submission method—simply choose the option that works best for you!
What payment methods are accepted for the application fee?
We accept money orders and debit/credit cards.
• Money orders can be dropped off in the dropbox outside the office after hours or given directly to office staff during business hours.
• Debit/credit card payments can be made over the phone by calling the office or paid in person during business hours.
How much is the application fee, and is it refundable?
The application fee is $175 and non-refundable.
Do all adults need to pay a separate fee?
Yes, each adult (18+) applying must complete an application and pay $75 fee for a background check; this is considered an additional adult application.
What is the process for adding a roommate?
You can add a roommate at any time. They would need to submit an application, pass a background check, and receive approval.
Please note that having an unregistered person living in the home is a lease violation.
How long does the application process take?
The process typically takes one to two weeks but may be completed sooner if all required information and documents are submitted on time and if references, employers, and landlords/office promptly respond without any delays in verifying your previous address.
Please ensure to notify all parties to expect a phone call from an unknown number.
Home Eligibility & Requirements
Are there restrictions on home age?
While newer homes are preferred, we may make exceptions for homes built before 2023 based on their condition. If the home is over 10 years old, it must meet certain connection requirements.
Please contact us for more details.
What are the requirements for home siding?
Homes with metal or vinyl siding may qualify if updated with Hardie board or smart panel siding.
Please note that any remodeling must be completed prior to the home’s arrival.
What types of homes are allowed?
We welcome single-wide and double-wide homes. If you’re unsure about your home’s size, feel free to contact us.
We do not accept tiny homes or modular homes.
Who can install my home?
To ensure proper setup and safety, installations must be completed by a licensed professional who obtains the necessary permits from the City of Austin.
My home has gas lines. Can it qualify?
No, homes with gas lines are not permitted in the community.
Lot & Community Guidelines
Is lot rent inclusive of utilities?
Lot rent covers space rental only. Water is billed through our office based on usage, while electricity and trash services are managed directly with the City of Austin.
Can I add decks or sheds?
Yes! We allow:
• Porches: Up to 6x8 (front) and 4x4 (back), depending on space.
• Storage Sheds: Up to 8x10, based on available space.
Are there quiet hours in the community?
Yes, quiet hours are from 10:00 PM to 7:00 AM.
We ask all residents to be mindful of their neighbors and keep noise levels down during these hours.
Parking
How many vehicles can I park at my home, and are there any size restrictions?
Each lot includes a driveway for two vehicles. Depending on the size of the vehicle, a third vehicle may be parked, provided all vehicles fit entirely within the designated concrete driveway.
Trailers and commercial vehicles are not permitted to park in driveways.
Is there designated visitor parking, and do guests need to register?
Visitor parking is available, but guests staying past 7 p.m. must be registered. Visitors staying longer than a week can request special permission from the office—just give us a call to inform us of the situation, and we can provide a special pass.
Guests staying over one week who are unsure of their length of stay must submit a roommate application.
Pets
Are pets allowed?
Yes! We welcome up to two pets, each under 25 lbs at full maturity.
Do you have breed restrictions?
For safety reasons, we are unable to accept Pit Bulls, Chows, or Rottweilers.
Do pets need to be leashed?
Yes, all pets must be on a leash when outside.
Are service and emotional support animals allowed?
Yes, in compliance with applicable laws. We may request documentation as permitted by law.
Do I need to provide proof of vaccinations for my pets?
Yes, all pets must be registered with proof of vaccinations.
This ensures the safety of all residents and pets in the community.
Pet Conduct & Consequences
If a pet causes damage to property or is disruptive, we may ask for corrective action or reconsider the pet's stay.
Failure to comply with pet policies can result in fines or pet removal.
Selling or Moving Your Home
Can I rent out my mobile home?
Subleasing or renting out mobile homes is not permitted. All residents must be approved by the office and listed on the lease agreement.
Can I move my mobile home while still making payments?
No, the home cannot be moved until the final payment has been completed and proper notice has been given.
What is the process for selling my home if I decide to move?
If you plan to sell your mobile home and keep it in the community, please notify the office.
Before the sale, an inspection will be conducted to ensure the home meets community standards. Pecan Park may require repairs or improvements to bring the home up to current standards.
Once the home passes inspection, the buyer must also be approved by the office before finalizing the purchase and moving in. Sellers are encouraged not to make any promises of approval to prospective buyers before the process is complete.
If an unapproved resident moves in, they will be considered trespassers, and immediate action, including water service lockdown and eviction, will be taken.
This process helps us maintain a safe and compliant community for everyone.
Can I sell my home to anyone?
Yes, but the buyer must be approved by the office before finalizing the sale.
This helps maintain the integrity and compliance of the community.
What happens if the buyer of my home doesn’t meet approval?
If they do not meet approval requirements, the sale cannot proceed, and they will not be able to move in.
Can I sell my home without notifying the office?
No, you must notify the office before selling your home. This allows us to ensure the home meets community standards and that the buyer is approved.