Community Support Resources
Community Resources for Rent, Utilities, Health, and More
At Pecan Park, we care about the well-being of our residents. While we are not directly connected to the organizations listed below, we want to help guide families toward trusted local programs that offer support during difficult times. These resources can help with rent assistance, utility bills, healthcare, senior services, and more. Many programs are available in both English and Spanish.
City of Austin & United Way Resources
• City of Austin Customer Assistance Program
Utility bill discounts and support for residents facing financial or medical hardship.
coautilities.com/support/customer-assistance
• 2-1-1 Texas & ConnectATX (United Way)
Free help finding local resources for housing, food, healthcare, and more.
Call: 2-1-1 or (877) 541-7905
211texas.org | unitedwayaustin.org/connectatx
• City of Austin Renter Resources
Info on rental help, eviction protections, and tenant rights.
austintexas.gov/page/resources-renters
• Austin Senior Services Hub
Resources for senior healthcare, food, transportation, and home repair.
austintexas.gov/page/austin-senior-services-hub
El Buen Samaritano - Financial and Rental Assistance
The purpose of the Financial and Rental Assistance Program is to provide tenant rental assistance services to those at risk of facing eviction. Our goal is to provide financial assistance with rent, moving, and storage costs to reduce residential displacement of tenants in Austin, preventing individuals and families from experiencing homelessness, and assist households in the case of emergency events (weather, public health, fire, etc)
(512) 439-8900
www.elbuen.org
Lone Star Cares – Health & Wellness Support
Lone Star Cares is a nonprofit serving Central Texas with free and low-cost health, wellness, and support services for children and families. They offer pediatric care, counseling, health education, and assistance connecting to community resources. Their mission is to ensure every child has access to quality healthcare and a healthy start.
(512) 306-4337
lonestarcares.org
Prosper Health Coverage
Since 2014, Prosper Health Coverage has helped over 60,000 Texans enroll in affordable health insurance plans and use those plans to prevent medical debt and have good health. This is a free service available to individuals and families in Texas regardless of income level, preferred language, immigration status, education background. All are welcome to explore options for affordable healthcare. Our team of federally-certified Navigators help clients simplify health coverage and healthcare by reviewing available plan options (Medicaid, CHIP, Marketplace, or other plans), helping you enroll in a plan that meets your needs and budget, and assisting in using your insurance to find doctors, get medications, and access care.
https://foundcom.org/health-coverage
VELA Families – Parent Advocacy & Support
VELA is a nonprofit in Austin empowering parents of children with disabilities (ages 0–18) to become their child’s greatest advocate. They offer free, hands-on courses, monthly support groups (in English & Spanish), case management, and workshops—both virtually and in-person. Services are culturally responsive and designed to build community, equity, and self-care for families navigating complex systems.
(512) 850‑8281
velafamilies.org